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1. Calling Cathay Pacific’s Customer Service Hotline

 

 

 

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3. Reaching Out on Social Media

 

 

 

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5. Emailing Cathay Pacific’s Support

 

 

 

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Step-by-Step: Talking to a Live Person via Phone

 

 

 

Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.

 

 

 

 

 

 

 

Important Numbers for International Callers

 

 

 

If you’re calling from outside the U.S., here are some useful numbers:

 

 

 

Cathay Pacific UK:

 

 

 

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Cathay Pacific Australia:

 

 

 

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1. Changes to Flights and Cancellations.

 

 

 

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